Shipments and returns
Your pack shipment
Most of our items are made to order therefore are generally dispatched within 24-48 days after receipt of payment. Shipping service is provided via Royal Mail with options for standard or tracked delivery for which there is an additional cost.
Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.
If you have any further questions, please do not hesitate to contact us at the following email address firstname.lastname@example.org